Security

Facetec is committed to protecting your data. We continuously review and enhance our security controls, policies and procedures to ensure strong compliance and robust application security.

Compliance with HIPAA & PIPEDA

Facetec is committed to protecting your data, including the Protected Health Information (PHI) of your patients. Facetec has been designed with features to support your compliance with both HIPAA (U.S.) and PIPEDA (Canada), while also enabling you to make the most of your communications with patients.
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HIPAA and PIPEDA compliance.

Canadian-based data hosting

All data is securely stored on Amazon Web Services (AWS) servers located in enterprise-grade, SOC 2-audited data centres in Montreal, Quebec (Canada). Governed by Canada’s stringent privacy laws, our infrastructure ensures that your data remains in Canada at all times. We do not use offshore storage — your data stays protected, with no compromises.

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End-to-end encryption

From upload to access, your data is fully encrypted in transit and at rest using industry-standard AES-256 bit encryption.

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Penetration testing

Facetec engages independent third-party security experts to perform regular penetration testing on our websites, web applications, APIs, and cloud infrastructure. These assessments help us identify and address potential vulnerabilities, ensuring the ongoing security and integrity of our platform.

Audit logs & activity tracking

All user activities are monitored in your account. Facetec keeps a full audit trail for transparency, compliance and peace of mind.

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Activity tracking on iPhone.
Daily back-ups in the cloud.

Daily backups & redundancy

Your data is automatically backed up daily and stored across multiple secure locations to prevent data loss — even in the event of a system failure.

Get started with Facetec today

Discover how Facetec simplifies workflows and supports you as an aesthetics and therapeutics provider. Get started today or schedule a personalized demo.

What our clients say

Five star reviews.
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Facetec is an excellent platform for managing Botox patients records.

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Dr. M. Toom (MD)

Nanaimo, BC

Five star reviews.
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I can instantly show patients their treatment progress – it’s a game changer.

Picture of Dr. Warren Roberts (DMD)
Dr. Warren Roberts (DMD)

Vancouver, BC